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Setting Up Your Jayco Camper Trailer (Including Awnings & Annexes)

It’s easy once you know how. Let us show you how it’s done.

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  1. avatar Chris Volk says:

    I have a 1993 jayco pop up. I can not get the door to line up right. For some reason the right hand peg will not fit into the slot provided. Do you have any suggestion. Everything else sets up nicely. Chris Volk

    • avatar Australian Caravan Co. says:

      Hi Chris
      Please contact our Service team on 8293 1000. They’ll be able to sort you out.
      Thanks

  2. avatar wendy Giggins says:

    We have just bought a 2005 Jayco Finch, we have an awning on it but really need an annex.
    How can we arrange for an annex to be made for our 2005 Finch Please.
    If you can help us we would appreciate it thank you.

  3. avatar wendy Giggins says:

    I think that what you have done in this section of Assembly of the Campers is outstanding.
    I wish we have seen this before we went away last week. Very Very helpful!!

  4. avatar Bob Bradshaw says:

    I have a 1980 jayco swan with annex but no instructions on how to put up the annex can you help me please.

  5. avatar Peter Brooker says:

    Looking for instructions to erect awning on 2004 Jayco Penguin. any assistance appreciated???

  6. avatar Australian Caravan Co says:

    Hi Peter,
    I have just sent an email to you with instructions on our current bag awning, while it maybe not exactly the same as what it fitted your camper it should be close. Generally all brands are similar.

    Regards
    Matt

  7. avatar Sandra says:

    Hi Matt,

    I have also just purchased a Jayco Pengiun caravan 2005 and have no instruction on putting up the Awning, could you please email the instructions to me as well.

    thank you

    sandra

  8. avatar jAMES COOK says:

    Can you please send instructions on how to set up a jayco pop up 1998 awning and annexe
    would really appreciate any information.

  9. avatar jAMES COOK says:

    how do I set up a Jayco pop up 1998 annexe and awning
    would appreciate any info

    • avatar Tim (customer relationship manager ACC) says:

      Hello James,
      I have just emailed you a link to a you tube video we did regarding rollout awning and annexe set up.
      I hope this helps.
      Tim

  10. avatar Laura Farley says:

    Hi. Obviously setting up the annex is everyone’s delimma. Do you have so e instructions, tips for setting up a Jayco 2007 doves bag annex. Thanks

  11. avatar Matt says:

    Hi Laura,

    Just sent again, please check your junk or spam email box? Please let me know.

    Cheers
    Matt

  12. avatar Matt says:

    Hi Laura,

    Please see comment below. I have sent email again.

    Cheers
    Matt

  13. avatar Paul says:

    Hi can anyone please tell me what dimension annex I would need for a 2002 finch? Thanks
    Paul

    • avatar Tim (Customer relationship manager ACC) says:

      Hello Paul,

      When we have a annex made for a camper, they are all measured individually. typically they are never all identical so to be safe our annex manufacturer won’t make anything until he measures the van specifically.

      Sorry I can’t give you a real simple answer on that one

      thanks
      Tim

  14. avatar Katie says:

    Hi,
    We have just purchased our first van :-) – a 2004 Jayco Finch. It has the bagged awning but we really need an annexe (I have 2 little rugrats, so need to spread out more than just inside the van). Can anyone recommend where I could get one please? I am located in Goulburn NSW, Close to Sydney and Canberra??? Is there anyone online? Thanks in advance for your help :-)
    Regards
    Katie

  15. avatar Matt says:

    Hi Katie,

    I would recommend contacting one of the Jayco Dealers located in either Canaberra, Sydney or Nowra. Due to track & side skirt fitting, also need to ascertain what type of bag awining is fitted to your finch for the canavas wall attachment.

    I hope this helps?

    Matt

  16. avatar Noeline P says:

    I’m another one that hasn’t been able to work out the bag awning. We have purchased a 2004 Jayco Dove and just travelled from Far Northern NSW to Melbourne and back – and loved it…only thing was, we couldn’t work out the awning so couldn’t use it.
    I would love the pdf on how to do this if you have a moment.
    Thanks for the great video..very helpful.

    • avatar Tim(customer relationship manager ACC) says:

      Hey there Noeline,

      thanks for your enquiry.

      there a few styles of bag awning. Allot of dealers like ourselves here in Adelaide like to support local business and have our local canvas and awning makers make the awning.
      therefore are you able to tell me what badge is sewn on the outside of the bag awning?
      This will determine who made the bag awning and I can try to get you the instructions relevant to the specific awning.

      Let me know when you get a chance to have a look.

      Kind regards
      Tim

  17. avatar don says:

    Hi, Can you help with rope end flys on jayco penguin. Can’t seem to get them to stay in track as seem to move sideways. Any help on how to keep them fixed in position?

    • avatar Tim (customer relationship manager ACC) says:

      hey there Don,

      thanks for your question.

      usually these are held in by a single screw being drilled in through the top of the track and through the rope at one end. This is obviously done only when the fly is permanently fitted.
      If it is not permanently fitted and you only fit it to the van when you use them you may need to have extra rope sewn on that is then tied back at each end.

      I hope this answers your question.

      thanks
      Tim Krieg

  18. avatar Jodie Mellare says:

    Hi

    We have recently bought an old (1988) Jayco Swan which came with a brand new awning but we have no idea how to take off the old one and put on the new one!! Any suggestions would be greatly appreciated.

    Jodie

    • avatar Tim (customer relationship manager ACC) says:

      Hello there Jodie,

      this awning would be fitted just like the flys are from the above question. it will be more than likely fitted into a rope track. It will slide towards to front or rear of the camper providing it is doesn’t have a screw holding it in place in the rope track. If so, remove the screw and slide out the awning. crc or silicone spray can help also.
      I have seen sometimes as well people use silicone to hold them into the track, which by the way I wouldn’t recommend. If it is silicone it won’t be much fun.
      I would put money on one or two screws being fitted.

      I hope this helps. Good luck. feel free if you can’t get it of to send me a photo tim@australiancaravans.com.au. I may be able to help further with a photo if it’s still being stubborn.

      thanks
      Tim Krieg

  19. avatar Shane Salgalis says:

    Hi there we have just bought a jayco dove 1981 and have no idea about setting up the annex ? Do u have any instructions you could send thru plse ? Also I’m wanting to buy the awning covers to go over each bed end have you any suggestions ? Many thanks.

    • avatar Tim (Customer Relationship Manager ACC) says:

      Hello there Shane,

      Thanks for your question.

      There is a bit of unknown with older campers such as the 1981 Dove. I couldn’t definitively tell you how to erect this annexe as I’m not sure who it was manufactured by. I generally use trial and error on this occasion.

      Layout each pole and find like sizes and lay out each piece of canvas in a large area, local park or oval and try to make sense of it that way. This is how I would need to do it to give you advice on how to set it up. Most annexes of that age were not manufactured by the caravan’s brand but more likely a local canvas maker.

      Better still, talk to the previous owner and get them to give you an idea.

      In reference to the flys to cover the bed ends. These can be purchased through ALL RV Parts and Accessories, however it may be worth making a measurement of the width of the roof line where they would attach, and the length the bed comes out from the camper when set up. I assume it would be much the same as the new ones and our stock would fit straight on, however better to be safe than sorry.

      I hope this info was helpful.

      Kind regards
      Tim Krieg

  20. avatar Mark says:

    Again, we have 2013 Swan, cant figure out the\ poles, can some one pls help.

    • avatar Tim (customer relationship manager ACC) says:

      Hello there Mark,

      Can you tell me what poles you need help with and if it’s the annexe poles, who manufactured the annexe?

      I’ll await your reply.

      cheers
      Tim

  21. avatar Mark says:

    Hi Tim,

    Its an original Jayco. I have come to the conclusion the eyelets have nothing to do with the annexe. I have now, no idea what the eyelets are for.

    I now know there are clips that need to be screwed to the roof, I need to know what spacings, and I think I can get it done.

    I have looked on u tube for video, but they are not the model I have.

    • avatar Tim ( Customer Relationship Manager ACC) says:

      Hey there Mark,

      Ahh I see. I believe that you may have a Jayco manufactured Awning.

      To confirm this these will usually have black straps that wrap around the awning bag.

      Lets assume this is a Jayco awning for the moment. What you will need to do is roll out the awning itself and look on the underside of the awning. It will have Velcro attached to it that holds the spreader bars up against the roof of the awning when it is completely erected. You will need to fit the brackets to the van under the bag and line each bracket up with the Velcro straps, imagining the spreader bars will run along the awning in line with the Velcro up towards the roof line.
      Sorry Mark, I’m not 100% sure if that explains where to fit the brackets. I hope you can make sense of my explanation.

      Thanks
      Tim Krieg

  22. avatar Mark says:

    Hi Tim,

    Yep all done, thanks. However what will happen when its all done up, the bag will rub against the brackets and eventually put a hole in the bag.

    This will also happen with the flys.

    Is it a feasible idea to buy the old spring type bars with the rubber ends that sit hard up against the body, that way there is nothing protruding to rub against the bag?

    Appreciate the help.

    Mark

    • avatar Tim (Customer Relationship Manager ACC) says:

      Hey there Mark,

      I hear you. and I agree. We actually prefer the spring loaded method and still have our local canvas manufacturer make all ours exactly that way.

      If you would like bars like this made for yours, you can contact ALL RV Parts and accessories and they can order some for you (08) 8293 1000.

      Thanks again
      Tim Krieg

  23. avatar Melissa says:

    Hi, we just brought a 2002 Jayco Freedom. Thanks to your video we worked out how to use the awning, but there are no instructions to use the annex. Please help, thanks in advance

    • avatar Tim Krieg (customer relationship manager ACC) says:

      Hey there Melissa

      Thanks for your question.

      I have had similar questions to this before and I can only make assumptions as to who manufactured your annexe.
      Allot of canvas makers have their own method of attaching walls to an awning.

      Assuming its like the method we supply, you would have an anti flap kit with the van which is used to attach the walls to.

      The easiest way to describe an anti flap kit is a giant clamp.
      There are 2 parts to each antiflappper and they are bias to left and right. You need to establish which parts marry together nicely and this is done by making sure you have a spear out one end and the small L bracket out the other making sure that the giant clamp runs down the same edge on both halves.
      If you imagine this clamp will be the part that clamps the edge of the vinyl on the awning, you should be able to work out which anti flapper belongs to which end.

      Essentially once you have the anti flap kit in place, they have a sail track running in the underside of them which is where you attach the end wall.

      Hard to explain this if you haven’t seen one setup before.

      Here’s a tip for new owners.
      Caravan parks are full of helpful people. It’s like a community on the road.
      Most people that go to caravan parks know they are likely going to meet new people and/or make some new friends along the way so are more often than not willing to have a chat,
      Go for a wonder in a caravan park and see if you can find a similar van to yours. No doubt the owners will be happy to answer a question if you have one.
      Alternatively ask if you can have a peek at their annexe, while its setup.
      If your like me, once you see something setup, it usually makes all the difference.

      Also we have an annexe setup in all RV parts and accessories showroom daws road Melrose park.
      Drop in and ask for me or any other staff member if I’m not available and we can show you on our annexe here.

      I hope this helps Melissa.

      Happy caravanning
      Tim Krieg

  24. avatar Karen says:

    Hi there,

    We have a Jayco Swan with annex. My question is do the flaps (am presuming they are weather flaps) on the bottom of the annex go inside or outside?????

    Thanks !!!

  25. avatar Tim (Customer Relatioship Manager ACC) says:

    Hello there Karen,

    thanks for the question.

    Assuming you are referring to the flaps on the very bottom of each wall.

    there is a little bit of history in this industry regarding these. These flaps are traditionally called mud flaps. In the earlier days with Annexes and tents, these flaps were designed to go on the outside and you dig a small trench around the tent or annexe and put the flaps down in the hole and refill the mud on top of the flaps to help hold everything in place.

    These days (now referring to the flaps on your annex) they are designed to go on the inside and usually if you have annexe flooring or matting inside the annex, you would put the flaps under the matting.

    I hope this answers your questions.

    Happy caravanning.

    Tim Krieg

  26. avatar Steve says:

    Hello,

    I have just purchased a Jayco Penguin, plates Nov 2013. It comes with a bag awning and an annexe branded Kakadu. Is it possible that instructions are available on how to erect awning and annexe.

    Thank you.

    Steve

  27. avatar Tim (customer relationship manager ACC) says:

    Hello Steve

    Thanks for your question.

    If you have a peek on You tube, you will find full videos for setup of Kakadu Annexes.

    I hope this information is helpful.

    Happy caravanning.
    Tim Krieg

  28. avatar tim miller says:

    i have recently bought a 2011 swan outback and was wondering how to take the front bag bed fly off,or how to stop it flipping up while driving. Thanks Tim.

    • avatar Tim (customer relationship manager ACC) says:

      Hello Tim,

      thanks for your question.

      It will simply slide out of the track it is fitted in providing you remove the screw that is holding it from sliding out.

      there is no way to stop it flipping up unless you take it to a local canvas maker and get a strap sewn on it. relatively cheap and quick to have done.

      I hope this helps.

      thanks
      Tim Krieg

  29. avatar Tom says:

    Hi there,

    I’ve just bought a 1986 jayco dove and have no idea how to set up the annexe.
    Do you have the instructions available?

    Thanks
    Tom

    • avatar Tim Krieg (Customer Relationship Manager ACC) says:

      hey there Tom,

      Please see earlier posts regarding this one. Not an easy straight forward answer unfortunately.
      Not knowing who manufactured the annexe or awning makes it impossible to know what is fitted to that unit.

      thanks for your question.

      Tim Krieg

  30. avatar Cheryl Lisiak says:

    There is quite a lot of info available on putting up an annexe with the roll out awning, but ours is the electric one which seems to be a little different set up as per the video on u tube. Any more hints please.

  31. avatar Cheryl Lisiak says:

    There is quite a bit of info of how to put up annexe with roll out awning, but ours is the electric one and appears different as per the video on U Tube. Any hints please.

    • avatar Tim Krieg (Customer Relationship Manager ACC) says:

      hey there Cheryl,
      Can I ask who manufactured your annexe?
      I have to try and recall how annexes are usually attached to those electric awnings.
      thanks
      Tim

  32. avatar Andrew pope says:

    Have just purchased a 2014 jayco eagle camper trailer having trouble setting up the bag awning and annex no help from the dealer in bendigo got my money so I was wondering if you had any instructions the one on the internet is for reliever models

    Regards Andrew pope

  33. avatar Bernice Thompson says:

    I have a 2010 penguin outback,I’m not happy with the door,it doesn’t close probably,the butterfly clips inside to hold the door in place one has come out n there a big gap at the top of the door,n when we put it up it leans to one side,doesn’t look straight.can we put a new style door on this model.can anyone help me with this…

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